Privacy Policy and Terms of Service

Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Windigo Solutions LLC ("Windigo Solutions," "Windigo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting a form, scheduling a call, communicating with us, or using our services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name

Email address

Phone number

Business name

Business website

Business or service information

Information submitted through applications, contact forms, surveys, or questionnaires

Appointment and scheduling information

Communications you send to us by phone, email, SMS, or through our website

Information related to prospective or existing client relationships

Billing and transaction-related information

When payments are made through a third-party payment processor, payment card information may be collected and processed directly by that provider. Windigo Solutions may receive transaction information but does not necessarily receive or store complete payment card details.

2. Information Collected Automatically

When you visit our website, we and certain third-party service providers may automatically collect information about your device and your use of the website, including:

IP address

Browser and device type

Operating system

Approximate geographic location

Referring website or advertising source

Pages viewed

Date and time of visits

Links and buttons clicked

Scrolling and navigation behavior

Website sessions and interactions

Advertising and conversion events

Cookie identifiers and similar online identifiers

We may collect this information using cookies, tracking pixels, tags, scripts, analytics tools, and similar technologies.

3. Analytics and Advertising Technologies

We use third-party analytics and advertising technologies to understand how visitors use our website, measure marketing performance, improve our services, and advertise our business.

Microsoft Clarity. We use Microsoft Clarity to understand how visitors interact with our website. Clarity may collect information regarding page visits, clicks, scrolling, navigation behavior, session activity, device information, and similar website interactions using cookies and other technologies.

Google Analytics. We use Google Analytics to measure website traffic and understand how visitors interact with our website. Google Analytics may collect information such as website activity, device and browser information, referring sources, approximate location information, session information, and online identifiers through cookies and similar technologies.

Meta Pixel. We use the Meta Pixel provided by Meta Platforms to measure actions visitors take on our website, understand the effectiveness of advertising campaigns, create or measure advertising audiences, and improve our advertising. The Meta Pixel may collect website events, page visits, interactions, device or browser information, IP address information, and similar online identifiers and transmit certain information to Meta.

These providers process information according to their own terms and privacy practices.

That wording lines up much better with what these systems actually do. Meta’s documentation states that Pixel can collect information including IP addresses and website/browser information, and Meta’s advanced Pixel functionality can send button-click and page metadata.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies for several purposes, including:

Operating and securing the website

Remembering preferences

Measuring website traffic and performance

Understanding visitor behavior

Measuring conversions and marketing effectiveness

Attributing website activity to advertising campaigns

Creating or measuring advertising audiences

Improving our website, services, and marketing

These technologies may include cookies or identifiers provided by Microsoft Clarity, Google Analytics, Meta, and other service providers we use.

Your browser may allow you to block or delete cookies. Where required by applicable law, we will obtain appropriate consent before activating certain non-essential analytics or advertising technologies.

5. How We Use Information

We may use collected information to:

Respond to inquiries

Evaluate potential client relationships

Schedule consultations and appointments

Provide requested services

Communicate with prospective and existing clients

Send appointment confirmations and reminders

Send service-related emails and text messages

Send marketing communications when permitted or consented to

Prepare proposals or recommendations

Process payments and manage client accounts

Operate our customer relationship management systems

Improve our website, services, marketing, and customer experience

Analyze website traffic and visitor behavior

Prevent fraud, misuse, or security threats

Comply with legal and regulatory requirements

6. Email and SMS Communications

If you provide your email address or mobile telephone number, we may communicate with you regarding inquiries, appointments, services, account matters, or other communications you have requested or authorized.

Where required, marketing text messages are sent only after appropriate consent has been provided.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.

You may unsubscribe from marketing emails using the unsubscribe link contained in those communications when available.

7. Mobile Information and SMS Consent

Windigo Solutions does not share mobile information, text-message opt-in records, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that assist us with communications, customer support, telecommunications, CRM services, or other operational functions necessary to deliver the communications you requested.

Those providers may process the information only as necessary to provide services on our behalf.

SMS opt-in information and consent will not otherwise be sold or provided to third parties for unrelated marketing purposes.

8. How We Share Information

We may share personal information with trusted service providers that assist us in operating our business, including providers of:

Website hosting

Customer relationship management software

Email and SMS communications

Telephone services

Appointment scheduling

Payment processing

Automation and workflow services

Analytics

Website infrastructure

Cloud storage

Professional services

These providers may receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process

Respond to lawful government requests

Protect the rights, property, or safety of Windigo Solutions, our clients, or others

Investigate fraud, abuse, security incidents, or violations of our agreements

Complete a merger, acquisition, restructuring, financing, or sale of business assets

9. Sale of Personal Information

Windigo Solutions does not sell personal information in exchange for monetary compensation.

We do not sell or share SMS opt-in information or text-message consent for third-party marketing purposes.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries

Maintain prospective and existing client relationships

Provide services

Maintain business and transaction records

Resolve disputes

Enforce agreements

Meet legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission, electronic storage system, website, or communication platform can be guaranteed to be completely secure.

12. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request:

Access to certain personal information we maintain about you

Correction of inaccurate information

Deletion of certain information

Information regarding how personal information is used

Withdrawal of certain previously provided consent

Opt-out from certain marketing communications

Some requests may be subject to legal exceptions, identity verification, or record-retention requirements.

13. Third-Party Websites and Services

Our website may contain links to websites, platforms, software, or services operated by third parties.

Windigo Solutions is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their applicable privacy policies before providing personal information.

14. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that such information has been collected, we may take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal obligations.

When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised.

Material changes may be communicated through additional methods when appropriate.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact Windigo Solutions through the contact information or contact form provided on our website.

Windigo Solutions LLC

Terms & Conditions

Effective Date: August 12, 2026
Last Updated: August 12, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Windigo Solutions LLC website and your interactions with website features, forms, scheduling tools, communications, and other resources made available through the website.

By accessing or using this website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

1. About Windigo Solutions

Windigo Solutions LLC ("Windigo Solutions," "Windigo," "we," "us," or "our") provides marketing, technology, automation, CRM, website, advertising, consulting, and related business-growth services.

Information presented on this website is intended to describe our company, services, methodologies, and opportunities to work with us.

2. Website Use

You may use this website only for lawful purposes.

You agree not to:

Attempt to gain unauthorized access to the website or connected systems

Interfere with the operation or security of the website

Introduce malicious software, scripts, or harmful code

Use automated systems to improperly scrape, copy, or overload the website

Submit false, fraudulent, misleading, or unlawful information

Impersonate another person or business

Use the website in violation of applicable law

We reserve the right to restrict or terminate access to the website where reasonably necessary.

3. Forms, Applications, and Strategy Calls

Submitting an application, contact form, questionnaire, or other information through our website does not create a client relationship or obligate Windigo Solutions to provide services.

Likewise, scheduling or participating in a consultation, strategy call, or other meeting does not create a contractual relationship unless the parties subsequently enter into a separate written agreement.

We may accept or decline prospective client relationships at our discretion.

4. Client Agreements

Paid services provided by Windigo Solutions may be governed by a separate proposal, service agreement, partnership agreement, order form, statement of work, or other written agreement.

Those agreements may contain specific provisions regarding:

Services and deliverables

Fees

Revenue sharing

Advertising spend

Payment schedules

Contract duration

Cancellation

Intellectual property

Account access

Performance obligations

Client responsibilities

Confidentiality

Other terms specific to the engagement

If these website Terms conflict with a separately executed written agreement between Windigo Solutions and a client, the executed agreement will control with respect to that client relationship.

5. No Guarantee of Business Results

Marketing, advertising, sales, search visibility, lead generation, automation, consulting, and business-growth services involve numerous factors outside Windigo Solutions' control.

Unless expressly stated in a separate written agreement, Windigo Solutions does not guarantee any particular:

Revenue

Profit

Number of customers

Number of leads

Advertising performance

Search engine ranking

Conversion rate

Return on investment

Business outcome

Examples, projections, case studies, testimonials, or previous client results do not guarantee that another business will achieve the same results.

6. Website Information

We attempt to provide useful and accurate information, but website content may occasionally be incomplete, outdated, or contain errors.

Website content is provided for general informational purposes and should not be treated as legal, tax, accounting, financial, or other regulated professional advice.

You are responsible for evaluating information before relying on it for business decisions.

7. Intellectual Property

Unless otherwise stated, the website and its original content, including:

Text

Graphics

Branding

Logos

Website designs

Videos

Images

Marketing materials

Frameworks

Processes

Downloads

Software-related materials

are owned by or licensed to Windigo Solutions and may be protected by intellectual property laws.

You may not reproduce, sell, distribute, modify, republish, or commercially exploit our protected materials without prior authorization.

8. Third-Party Platforms and Services

Our website or services may interact with or link to third-party platforms, software, websites, payment processors, CRM systems, advertising platforms, analytics tools, scheduling services, telecommunications providers, or other external services.

Windigo Solutions does not control all third-party platforms and is not responsible for their independent availability, policies, security, terms, or actions.

Use of third-party services may also be subject to the terms and privacy policies of those providers.

9. SMS Communications

When you voluntarily provide a mobile number and provide applicable consent, Windigo Solutions may send text messages relating to your inquiry, appointments, services, account, or other communications you requested.

Where separately consented to, we may also send marketing or promotional text messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of text communications by replying STOP.

For assistance, reply HELP or contact Windigo Solutions through our website.

Consent to receive marketing text messages is not a condition of purchasing services.

Opting out of marketing texts does not prevent Windigo Solutions from communicating with you through other lawful methods or from sending communications reasonably necessary to administer an existing business relationship where permitted.

10. Email Communications

By providing your email address, you may receive communications concerning inquiries, appointments, prospective services, existing services, account matters, and other requested communications.

Where permitted, we may also send marketing communications.

Marketing emails may include a method for unsubscribing.

11. Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy describes how Windigo Solutions collects, uses, processes, and shares information associated with website visitors, leads, prospects, and clients.

12. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, restrict, or discontinue any portion of the website at any time.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and publicly available website materials are provided on an "as is" and "as available" basis.

Windigo Solutions makes no warranty that the website will be uninterrupted, error-free, completely secure, or suitable for every particular purpose.

Nothing in this section limits warranties or obligations that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Windigo Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, this website.

This website limitation does not modify any liability provisions contained in a separate executed agreement between Windigo Solutions and a client.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website or violation of these Terms.

This section does not expand any obligations contained in a separate client agreement.

16. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.

17. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be posted on this page, and the "Last Updated" date will be revised.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

18. Contact

Questions regarding these Terms may be submitted through the contact information or contact form available on the Windigo Solutions website.

Windigo Solutions LLC